Refund policy
Return & Refund Policy
At Curleni, your satisfaction is our priority. If you’re not completely satisfied with your purchase, we’re here to help.
🔄 Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The product must be unused and in its original condition.
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The product must be returned with its original packaging and accessories.
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Proof of purchase or your order number may be required.
📦 Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong product, please contact us as soon as possible. We’ll review the issue and work with you on a replacement or refund.
💰 Refunds
Once your return is received and inspected, we’ll notify you whether your refund has been approved.
If approved, the refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
🚚 Return Shipping
Unless the item is defective, damaged, or incorrectly shipped, return shipping costs may be the responsibility of the customer.
❌ Non-Returnable Items
Returns may not be accepted for products that have been used, damaged after delivery, or returned without the original accessories and packaging.
📩 How to Request a Return
To start a return or refund request, contact our support team with:
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Your order number
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Reason for the return
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Photos or other relevant information, if applicable
📞 Customer Support: +1 601-907-8258
Please allow our team time to review your request before sending the product back.
💗 Our Promise
We want you to feel confident shopping with Curleni. We’ll do our best to make the return and refund process simple and fair.